Nonprofit ยท National Association of Insurance Commissioners
National Association of Insurance Commissioners: find your state insurance department
A national directory where you pick your state or territory to find its insurance department, get contact details and start a complaint. Useful for plans bought from an insurance company.
Know before you go
The directory covers every state, the District of Columbia and several territories. A state insurance department regulates insurance companies and the policies they sell; it usually cannot help with an employer plan that pays its own claims, nor with Medicare. That is the most common misunderstanding: a familiar insurer's name on your card does not prove the state regulates your plan. Use the department that matches your plan's state, and keep your own appeal deadline.
- Cost
- Not stated. The page lists no fee.
- Where
- Nationwide
- How to start
- Choose your state on the page, find the consumer or complaint section, and read what the department says it can handle before you file.
- Have ready
- Your insurance card; Your denial notice; The dates of your appeals
Where this comes from
- Provider
- National Association of Insurance Commissioners
- Source we read
- https://content.naic.org/state-insurance-departments
- Date we read it
- . This is not a fresh check.
- Date the provider printed
- Not displayed
- What we checked
- We read the provider's public page. We have not verified availability, eligibility or outcomes for any individual.
Other starting points
- Program or service
Beneficiary and Family Centered Care Quality Improvement Organizations: find yours
The Medicare contractors that handle fast appeals when hospital or other care is ending too soon, and complaints about the quality of care. Each state is assigned to one of two organizations.
From Centers for Medicare & Medicaid Services
- Program or service
California Department of Managed Health Care: Independent Medical Review
California's regulator for managed care plans reviews denials of medical services, emergency payment and experimental treatment through Independent Medical Review. One form starts either a review or a consumer complaint.
From California Department of Managed Health Care
- Program or service
Center for Medicare Advocacy self-help materials
Downloadable self-help toolkits for Medicare denials involving home health care, outpatient therapy and skilled nursing facility care, from a nonprofit law organization. The page describes materials, not a helpline.
From Center for Medicare Advocacy