Federal agency ยท Centers for Medicare & Medicaid Services
Medical Bill Rights: find an action plan for your medical bill
A five-minute federal questionnaire about your billing problem that gives you suggested next steps, whether you already have a bill or are planning for care.
Know before you go
The page says you answer a few general questions and get ways to handle your situation. It is a billing guide, not a claim appeal tool, and the part of the page read does not say what the plans contain. Treat the output as pointers and check dates and amounts against your own bill and notices.
- Cost
- Not stated. The page lists no fee.
- Where
- Nationwide
- How to start
- Open the page and answer the questions about your billing issue. Keep a copy of the suggested steps with your bill.
- Have ready
- Your medical bill; Your explanation of benefits; Your insurance card
Where this comes from
- Provider
- Centers for Medicare & Medicaid Services
- Source we read
- https://www.cms.gov/initiatives/your-patient-rights/medical-bill-rights/get-help/find-action-plan
- Date we read it
- . This is not a fresh check.
- Date the provider printed
- 2026-09-19
- What we checked
- We read the provider's public page. We have not verified availability, eligibility or outcomes for any individual.
Other starting points
- Program or service
1-800-MEDICARE: talk to a person about Medicare
The Medicare phone line and live chat, open all day every day. Staff can point you to the right step for a complaint, and can pass an unresolved complaint to the Medicare Beneficiary Ombudsman.
From Medicare (Centers for Medicare & Medicaid Services)
- Program or service
American Cancer Society 24-hour helpline
A phone and chat line staffed around the clock by cancer information specialists who answer questions and connect you to services. It is an information and referral line, not an appeals service.
From American Cancer Society
- Program or service
An Arm and a Leg: First Aid Kit
An archive of articles and starter packs from the podcast An Arm and a Leg, including a starter pack on what to do if you are in collections for medical debt. General reporting on health care costs, not appeal steps.
From An Arm and a Leg